Refund Policy

Refund Policy

At Learn Texture Art, we strive to provide quality digital products and a great customer experience. Please read our refund policy before making a purchase.

7-Day Refund Policy

You may request a refund within 7 days of purchase if your order meets the eligibility conditions below. Please include your order number, purchase email address, and details of the issue.

Digital Products

All products sold through Learn Texture Art are digital downloads delivered electronically. No physical products are shipped or need to be returned. Refund requests are reviewed according to this policy.

Refund Eligibility

A refund may be approved if:

  • You were charged more than once for the same order.

  • You did not receive access to your purchased digital product.

  • The file is corrupted or inaccessible, and our support team cannot resolve the issue.

  • A technical problem on our end prevents delivery of the product.

Please submit your request within 7 days of purchase. Our team will review the issue and help resolve it.

Non-Refundable Situations

Unless required by applicable law, refunds are not provided for:

  • Changing your mind after purchase.

  • Purchasing a product by mistake.

  • Not having the required software or device to open the files.

  • Failure to read the product description before purchasing.

  • Dissatisfaction based on personal preference after downloading the product.

  • Expecting a physical product instead of a digital download.

How to Request a Refund

Email learntextureart@gmail.com within 7 days of purchase, including:

  • Your order number.

  • The email address used at checkout.

  • A description of the issue.

  • Relevant screenshots, if available.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Need Help Accessing Your Product?

For download or access issues, contact support@learntextureart.com. Our team will help you access your files.

Contact Us

Learn Texture Art
Email: learntextureart@gmail.com

We typically respond within 24–48 business hours.

This policy does not affect your rights under applicable consumer law.